Book with Confidence

Valid on new bookings for the 21/22 academic year, made between 1st September 2020 and 31st May 2021. Refunds and offers only remain valid where bookings have paid all subsequent payments on time, as per your booking confirmation and/or our terms and conditions. Refunds are only valid where the entire group booking is cancelled per these Terms. There shall be no refunds for individual cancellations. Any individuals who choose to cancel will be subject to our standard cancellation terms, as per our terms and conditions with any price increase due to reduction in numbers passed on to the group as stated therein.

Refundable Deposits*

Cancel your new booking for the academic year 2021/22 before 31st May 2021 and we will refund the initial and interim deposits.

- Valid on new bookings made between 1st September 2020 and 31st May 2021. Does not apply to any deferred final balance credit from the 2019/20 and 2020/21 academic year.

- Requests to cancel the booking must be emailed to your account manager before end of day 30th April 2021, along with appropriate documentation.

* Subject to following T&Cs

- Not valid on UK tours.

Portable Deposits*

Move your new confirmed booking for the academic year 2021/2022 to any alternative destination or date, if you give us written notice before 31st May 2021.

* Subject to following T&Cs

- Requests to move your booking and deposits to a new destination or date are subject to availability.

- Your portable deposit will be subject to the deduction of any costs incurred and which we cannot recover in respect of your original booking.

- The new trip must depart in the academic year 2021/2022.

- You need to confirm in writing that you accept details of the new trip, including destination, date, inclusion, passenger numbers and tour price.

Refund due to DfE & Refund due to Quarantine*

* Subject to following T&Cs

- We will refund your Tour if 14 to 0 days before departure date, the UK or Destination Government confirms that you will have to quarantine on arrival at the destination, or on return to the UK, and you do not travel.

- We will refund your Tour if 60 to 0 days before departure date your UK Governing Education Department instructs your school to cease overnight residential travel  and you do not travel.

- Refund payments will be made 60 days after the intended date of departure, allowing for the recovery of funds from suppliers.

Fully Rebookable due to Lockdown*

If your group is affected by local or national lockdown measures up to 14 days before departure, your tour is fully rebookable to any alternative date in the same academic year 2021/2022:

- Requests to move your booking to a new date is subject to availability.

- Your tour will be subject to the deduction of any costs incurred and which we cannot recover in respect of your original booking.

- The new trip must depart in the academic year 2021/2022.

Covid-19 Confident

Health and Safety is always a major priority with MasterClass and it has become even more critical during the pandemic.  Our high levels of H&S have been enhanced to make sure you are confident to travel with us now and into the future.

Further to this our dedicated Head of Health & Safety is on hand to speak directly with your Education Visits Coordinators or Senior Leadership Teams to answer any questions or concerns about each and every one of your trips.  Just drop us a line at [email protected] and we will get in touch.

Financial Protection

When booking with MasterClass Sports Tours you are fully financially protected through ABTA and ATOL and safe in the knowledge that we are backed by Travelopia – The world’s largest collection of specialist travel brands.

Our staff have worked hard during the pandemic to ensure our clients were treated the best way possible and we have either helped them claim on insurance, rebooked them for future years or refunded them if FCDO advice prevented them from travelling.

Don’t take our word for it but see what some of our clients have said about us:

"It was a pleasure to work closely with Masterclass to arrange an overseas sports tour in Holland for school.   Their professionalism & knowledge made the booking process clear and concise.  Sadly due to Covid-19 our tour was cancelled.  Masterclass continued to communicate regularly at this unprecedented time and assisted us in recovering all monies paid, putting our minds at ease.  I will definitely recommend Masterclass to others, and I look forward to working with the team again in the future."

Shrewsbury Academy

"As a school, we could not recommend Masterclass highly enough. When I speak to students as they leave school in Year 11 or Year 13 they will always stress that their sports tour was a highlight of their school careers. From an organisers point of view, the process of booking is clear and streamlined, with someone always on the end of the phone to answer any questions. When booking, I felt that they were flexible and always listened to exactly what we wanted and tailored their package to our needs. We will be touring with them again in 2021."

Guildford County School